Frequently Asked Questions

Everything you need to know about shopping with Zatu Games.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while express options are available for delivery within 24-48 hours.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a unique tracking number and a link to follow your parcel's journey.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.